Welcome to Celeste India, an online platform for exquisite jewelry shopping. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your personal information. Please read this policy carefully to understand how we handle your data.

By accessing or using our website (celestejewellery.in), you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our website.

Information We Collect:

1. Personal Information:
   • Full name
   • Contact information (email address, phone number)
   • Shipping and billing address
   • Payment details (credit/debit card information)
2. Account Information:
   • Username and password for account creation
   • Order history and preferences
3. Automatically Collected Information:
   • IP address
   • Browser information
   • Device type
   • Cookies and similar technologies

How We Use Your Information:

1. Order Processing:
   • Fulfilling and managing orders
   • Communicating order updates and delivery status
2. Account Management:
   • Creating and managing user accounts
   • Personalizing user experience based on preferences
3. Customer Support:
   • Responding to inquiries and providing assistance
   • Resolving issues and addressing customer feedback
4. Marketing and Promotions:
   • Sending promotional offers, newsletters, and updates
   • Conducting surveys and market research
5. Website Improvement:
   • Analyzing user behavior to enhance website functionality
   • Customizing content to improve user experience

Information Sharing:

1. Third-Party Service Providers:
   • Engaging third-party services for payment processing, shipping, and marketing
   • These service providers are obligated to maintain the confidentiality of your information
2. Legal Compliance:
   • Complying with applicable laws, regulations, and legal processes
   • Protecting our rights, privacy, safety, and property

Your Choices:

1. Account Control:
   • You can update your account information and preferences at any time
   • You may delete your account by contacting us
2. Communication Preferences:
   • You can choose to opt out of promotional communications
   • Transactional and essential communications will still be sent
3. Cookies:
   • You can manage your cookie preferences through your browser settings

Security Measures:

1. Secure Transactions:
   • We employ industry-standard encryption to secure your payment information
   • Regular security audits to identify and address vulnerabilities
2. Account Protection:
   • Implementing measures to protect your account from unauthorized access
   • Encouraging the use of strong passwords

Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any modifications will be effective upon posting on the website. We recommend checking this page periodically for updates.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at contact@celestejewellery.in.

Thank you for trusting Celeste India with your jewelry shopping. Your privacy and satisfaction are our top priorities.

Celeste India

B-9, Shailendra Nagar
Raipur, Chhattisgarh, (492001)